خلاصہ

With the combination of total 20 years of work experience for Multinational Companies with different exposure of 6 years Sales, 3 Years Data Analyst, 8 Years Branchless Banking Operations, and finally e-Credits Branch Business Dept.


Employers: Beaconet (ISP)  – 1 Year, Pak Cables (Electric Wire Manufacturer Company) - 5 Years, Mobilink (Telecom) - 4 Years, Telenor Pakistan Easy Paisa and Telenor Micro Finance Bank Ltd  above 10 Years – Current


A highly motivated, confident Assistant Manager with exceptional multi-tasking and Organizational skills.


Having extensive experience of identifying the needs of corporate customers.


ATTRIBUTES


 ·         Ability to work independently and in a team environment


·         Ability to lead and coach by bringing myself down to the same level to the audience


·         Ability to motivate


·         Flexible in nature


·         Ability to work under extreme environment


·         Multitasking ability


·         Eager learner



پراجیکٹس

Punjab Kissan Loan
Benazir Income Support Programme

تجربہ

کمپنی کا لوگو
Assistant Manager (Digital lending (e-Kissan initiative)
Telenor Micro Finance Bank Ltd.
مارچ ۲۰۱۰ - مارچ ۲۰۲۳ | Lahore, Pakistan

Assistant Manager
Digital lending (e-Kissan initiative).
Telenor Micro Finance Bank  Ltd.
March 2010 - Present
Easy paisa is Pakistan’s first branch less banking project in PAKISTAN, it is collaboration between Telenor Pakistan (GSM operator) and Telenor Micro finance (Bank)
Working in Telenor Bank as Assistant Manager Branch Business.
Digital lending (e-Kissan) G to P Project.
Core Responsibilities:

 Develop appropriate policies, procedures and tools necessary in driving Control.


Knowledge and understanding project plans, marking of farmers, digital mutations, follow-up from the branches regarding e-credit, ensuring disbursal at branch end.
Attend all meetings held at State Bank of Pakistan.
System for field & Back end operations in the Branchless Banking environment.
Handling correspondence regarding operational issues.
Monitoring & Defining Risk Levels.
Coordinate with various departments regarding resolution of day to day issues. Reporting and analysis of work load to staff.
Completion of tasks within prescribed time. Timely completion of tasks including monthly, annually and annually review to the line management
Follow target deadlines and ensure compliance.
MIS creation and tracking the day to day performance.
Identifying the loop hole in the process and successfully altering the process resulting the task to complete efficiently.
Expertise creating seasonal product invoicing submission and clearance.
Maintain the standards of customer services while interacting with customers. Display Time flexibility towards shifts as per work requirements.
Testing / Launch / Successful Completion of Hand Set Financing, Effective Coordinate with Telenor bank and Telenor Group.

Experience Details at Telenor Micro Finance Bank
Easy Paisa Branchless Banking Backend Operation:
     

Assistant Manager  Back End  Operations Digital lending (e-Kissan initiative) G to P Project.
Associate Manager  (BISP) G to P Project.
Associate Manager  (Handset Financing)
Associate Manager  (Merchant Registration Dept.)
Associate Manager / Team Inbound complaint management unit.
Senior Executive (Service & Planning)

Departments In Which Worked As Team lead


Inbound complaint management unit
Domestic Remittance Dept.
Service & Planning
Merchant Registration Dept.
Digital lending (e-Kissan initiative).
G to P Disbursements (BISP Disbursements).
Central Processing Unit (Branch Banking)


کمپنی کا لوگو
Business Development Executive
MOBILINK TELECOM
جنوری ۲۰۰۷ - دسمبر ۲۰۰۹ | Lahore, Pakistan

• Direct interaction with customers for product sales.
• Handling and swiftly resolving customer complaints in a professional and effective manner.
• Controlling and monitoring customer’s accounts up to their satisfaction resulting reduction in queries.
• Daily communicating with supervisors and managers to ensure effective control and operation of all areas.
• Periodic reporting to management for variance, operational activities including actual sales versus target allocated etc.
• Always achieve KPI results as to the desired level of management.

کمپنی کا لوگو
Senior Sales Representative
PAKCABLES® (Electric Cables)
جنوری ۲۰۰۲ - دسمبر ۲۰۰٦ | Lahore, Pakistan

• Development of time and action calendar to monitor and execute sales.
• Assign target to sales team to meet desired sales levels given by the management from time to time.
• Fortnightly and monthly reporting to management regarding all operational activities including actual sales versus target allocated.
• Target new potential markets for sales generation and development of business thereon.
• Office management.
• Exploring new areas for sales generation.
• Suggest suitable ideas for sales promotion targeting new clients.
• Successfully achieve assigned sales target.
• Collection against credit sales.
• Recovery of struck up amount for Rs. 1 million in year 2000 (special task assigned by the management).

کمپنی کا لوگو
Marketing Executive
BEACONET® (ISP)
جنوری ۲۰۰۰ - دسمبر ۲۰۰۱ | Lahore, Pakistan

• Sales of per-paid internet cards to corporate customers.
• Achieved sales target in first year of joining and Awarded as employee of the month.

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان کامرس, M-COM‎
Finance
1999
Quaid E azam College of Commerce Lahore Pakistan
بیچلرز, بیچلرز ان کامرس, B-COM‎
Commerce
درجہ B+
1994
Scholars College of Commerce Lahore Pakistan
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I-Com‎
Commerce
درجہ B+
1992

پیشہ ورانہ مہارتیں

ماہر Account Mapping
متوسط Automise Work
ماہر Bank Management
متوسط Branch Accounting
ماہر Branchless Banking Experience
متوسط CorelDRAW
متوسط Front Office Support
ماہر Handling Assignments
ابتدائی Installation and Software Configuration Skills
ماہر MS Excel
ابتدائی Oracle
ماہر Receptionist Task Management
ماہر عمليات خدمة العملاء

زبانیں

متوسط عربی
ماہر پنجابی
ماہر اردو
ماہر انگریزی